Expert review of ClickandBuy Casino payment experience
ClickandBuy In Online Casinos: Overview
ClickandBuy is a former e-wallet brand that was widely used for online payments in Europe in the late 2000s and early 2010s. Deutsche Telekom bought ClickandBuy in 2010 and ran it under its payments unit, but the service was later phased out and folded into other Telekom payment products. Because of that shutdown, most online casinos no longer list ClickandBuy as an active cashier option.
When casinos did support ClickandBuy, it worked like a stored-balance wallet: players funded the account by bank transfer or card, then paid merchants without sharing card details each time. Deposits were typically processed quickly once the wallet had funds, while withdrawals depended on the casino’s policy and often went to bank transfer rather than back to the wallet.
An “ClickandBuy” badge in a casino cashier today is more likely to be legacy labeling or a redirect to a different Telekom-branded payment flow than the original wallet service. Any review of ClickandBuy as a casino method therefore needs to treat it as a discontinued option and focus on what the casino actually provides in 2026 under that name: the real payment rail, the settlement time, the fees, and the supported countries.
ClickandBuy Rating (5 Criteria)
- Speed: 7/10 — Card-funded payments are typically confirmed quickly, but bank transfer top-ups and occasional manual checks can slow the first transaction.
- Fees: 6/10 — Costs depend on funding method and merchant setup; card loading and currency conversion tend to be the main sources of extra charges.
- Security: 7/10 — Uses standard account verification and transaction monitoring; the weak spot is account-level risk if users reuse passwords or skip device security.
- Convenience: 7/10 — Centralised wallet-style checkout reduces repeated card entry, but onboarding and verification add steps compared with paying directly by card.
- Availability: 4/10 — Limited geographic coverage and weaker merchant support than current mainstream e-wallets; many casinos no longer list it as a supported method.
How ClickandBuy Handles Casino Disputes
ClickandBuy reduces payment disputes by keeping a clear record of each transaction: merchant name, amount, time stamp, and a reference ID that matches the casino’s payment log. When a player challenges a deposit, these identifiers make it faster to confirm whether the payment reached the casino account, was reversed, or failed before completion. For chargebacks, the process runs through the card issuer or bank, not the casino, and ClickandBuy’s role is to supply the payment evidence tied to that reference ID so the bank can decide whether the chargeback stands.
For non-bank disputes (wrong amount, duplicate charge, canceled deposit that still shows as booked), ClickandBuy routes the case through its support channel and asks for specific proof: screenshots of the casino cashier history and the ClickandBuy receipt page, plus the last four digits of the funding card or bank account. Support then checks settlement status and, when needed, contacts the casino’s payments team with the transaction reference to reconcile both sides. The outcome is practical: either the deposit is confirmed and stays, a failed payment is released back to the player, or the casino applies a correction once both ledgers match.
ClickandBuy Usability In Casino Scenarios
In a casino cashier flow, ClickandBuy tends to feel closer to a “wallet checkout” than a bank transfer. The deposit screen is usually a short form with clear steps: pick amount, confirm identity step (if triggered), approve the payment, then return to the casino. Where it gets less smooth is account linking and verification: if the casino prompts ClickandBuy login in a new window or embedded frame, it adds friction and can confuse first-time users. The cleanest implementations keep the user on a single page, show a visible “pending/confirmed” status, and write the same payment name across the cashier, transaction history, and receipts.
Transaction speed is typically fast once the account is already set up: deposits show up in the casino balance in seconds to a few minutes, while withdrawals depend on the casino’s approval time and ClickandBuy’s internal checks, so they are not “instant” in practice. On mobile, usability depends heavily on whether the flow hands off cleanly to a mobile browser or a native wallet app; when the redirect works properly, the experience is straightforward with minimal typing. The weak spots are small-screen pop-ups, repeated logins, and error loops after returning to the casino, which can force the user to restart the cashier session.